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IT & Microsoft cloud for medical & healthcare

Patient data protection, secure devices and compliant, resilient IT for healthcare providers.

Overview

Medical & Healthcare

In healthcare the data you hold is as sensitive as it gets, and the consequences of losing it, or losing access to it mid-clinic, are measured in patient care and safety, not just penalties.

The challenge

Medical and healthcare providers, GP practices, dental and private clinics, care providers and the organisations that supply them, hold special-category patient data under UK GDPR, and are expected to handle it in line with the Caldicott principles: using confidential information only when justified, sharing the minimum necessary, and treating the duty to share for care as equal to the duty to protect. Most organisations that touch NHS patient data must complete the annual Data Security and Protection Toolkit (DSPT) and stand behind that self-assessment, and CQC-registered providers are inspected on whether records are secure, accurate and available. Underneath the compliance sits a hard operational reality: clinical systems have to be up during clinic hours, devices are often shared between clinicians and rooms, staff need secure access across sites and from home, and none of the security can get in the way of treating a patient in front of you. Getting it wrong doesn't just risk a fine, it disrupts care.

How we help

What we do for medical & healthcare

Protect special-category patient data with layered security, encryption, least-privilege access and Caldicott-aligned data governance
Cyber Essentials certification and hands-on support completing and evidencing the annual NHS Data Security and Protection Toolkit (DSPT)
Secure, compliant management of shared and clinical devices with Intune, so a shared room PC is still locked down and only compliant devices reach patient data
Clinical-system availability planning and monitoring so systems stay up through clinic hours
Advanced email security to defend against phishing and protect patient communication
Monitored, tested backup and rapid recovery so access to records is never lost for long, supporting CQC expectations that records are secure, accurate and available
Secure remote and multi-site access for clinical and administrative staff without exposing records to unmanaged kit
Frequently asked

Questions we hear a lot

Can you help us complete the NHS Data Security and Protection Toolkit?

Yes. The DSPT is one of the main reasons healthcare providers come to us. We implement the technical controls it asks about, secure identity, device compliance, encryption, access control, patching, monitoring and tested backup, and help you gather the evidence and complete the annual self-assessment with confidence, rather than guessing at answers. Cyber Essentials sits neatly alongside it as independent proof of the basics.

How do you secure shared or clinical devices used by different staff?

Shared devices are a classic healthcare weak point. With Microsoft Intune we enrol, secure, patch and enforce compliance on every device, including shared room and clinical endpoints, so screens lock, disks are encrypted and updates are applied automatically. Conditional Access then ensures only compliant, managed devices can reach patient data, whether a clinician is in the practice or working remotely.

How do you keep our clinical systems available during clinic hours?

By monitoring the systems clinicians actually depend on, scheduling maintenance and updates outside clinic hours where possible, and building in resilience and rapid recovery so a fault doesn't stop a clinic. Where a clinical system is hosted by a third party, we make sure the connectivity, identity and devices around it are solid so the weak link isn't your end.

What happens to patient records if systems fail or we're hit by ransomware?

Monitored, regularly tested backups with rapid restore mean access to records is recoverable quickly, whether the cause is ransomware, hardware failure or human error. We rehearse recovery rather than assuming it works, which is also exactly the kind of assurance the DSPT and CQC expect you to be able to demonstrate.

Ready to talk about your medical & healthcare IT?

Every engagement starts with a free assessment. No pressure, no cost, just a clear view of what's possible.