In short: we deliver Microsoft cloud, security, virtual desktop and application work for MSPs, vendors and partners who have won something they cannot staff. Fully white-label, co-branded, or as a named specialist on your bid, whichever you prefer. No minimum commitment, and we do not approach your clients.
- You have won a contract that needs a skill you do not have in-house
- Your team is at capacity and a delivery date is not moving
- A client has asked for something specialist and you would rather not say no
- You need one piece of expert judgement, under NDA, delivered in your name
The work usually goes back to the client with an apology, or to a contractor found in a hurry whose quality you cannot vouch for. The first costs you the account eventually. The second costs you it faster, because it is your name on the delivery either way.
We do not take your clients
It is the first thing every partner wants to know and the last thing most subcontractors put in writing. Ours is in the agreement: we work under NDA, we do not contact your client directly unless you put us in the room, and we do not market to them during the engagement or after it ends.
The reason we can commit to that without hesitating is worth stating too, because a promise with an incentive behind it is worth more than one without. Our own business is Microsoft cloud, security and IT support for end customers across Yorkshire and the UK. A reputation for taking partners’ clients would close the partner side of this within a year, and everybody in this market talks to everybody else.
Three situations, and they are not the same purchase
Worth separating, because they run on different clocks and want different things from us.
You are short of a skill
A contract landed that needs Azure Virtual Desktop design, an MSIX packaging backlog cleared, a Windows 365 rollout sized properly, a security hardening piece, or a migration off something end-of-life. Hiring for it makes no sense when it may not recur, and turning it down means handing the client a reason to look elsewhere for the rest.
How white-label delivery works →You are short of hands
The skill is not the problem, the calendar is. Two projects landed in the same month, somebody is on long-term leave, or a cutover date will not move. Overflow is the least complicated engagement we do: your process, your tooling, your standards, our people, for as long as the pinch lasts.
Engagement models →You need one answer, not a delivery bench
Sometimes it is not capacity at all. A tender needs a credentialed specialist to answer the technical section, a client proposal needs reading by somebody with no stake in it, or a design decision needs a second opinion before you commit. That is a bounded piece of consulting and is priced as one.
How our consultancy works →What you get, and what it costs you to find out
A scoping conversation within a day or two, under NDA before we look at anything. From that you get a written scope with a fixed price and a date we actually believe, and if we cannot hold your date we say so then rather than in week three, which is the version of this that damages a partner.
There is no minimum commitment and no retainer to sign before a first engagement. Most partner work here is a single piece: one migration, one packaging backlog, one design, one second opinion. A standing bench exists for partners whose flow of work justifies it, and it is something to grow into rather than a condition of starting.
0 P1 incidents in 6 months
How moving a client from Azure Virtual Desktop to Windows 365, and fixing long-standing shared mailbox faults, drove priority-one incidents to zero.
Read what we actually didA UK client. Our case studies are anonymised at our clients’ request, so they name no client and no sector.
Who is on the other end
Senior engineers rather than a rota of first-line staff, which matters more on partner work than anywhere else: you are putting your name on what we deliver and you do not get to supervise it. On the virtual desktop and Windows 365 side you have direct access to Ryan Mangan, a Microsoft MVP awarded for those two products specifically and the author of Packt’s Mastering Azure Virtual Desktop, which is also the credential partners most often want named in a bid.
What we would do
If the work is specialist and unlikely to recur often enough to hire for, subcontract it and keep the client relationship entirely your own. That is what this is built for, and it is cheaper than a hire you have to keep busy afterwards.
- If the same skill gap keeps appearing, hire for it. We will tell you when the pattern suggests that rather than quietly taking the work each time.
- If you need volume rather than depth, a provider built for scale will cost you less than a specialist bench and serve you better.
When we are not the answer: If what you need is first-line service desk cover or general body-shopping, we are the wrong shape and an expensive way to buy it. And if the work sits outside Microsoft cloud, security, virtual desktop and applications, we would be learning on your client's contract, which is not a risk worth passing to you.
Tell us what you have won
What the work is, what is missing, and the date it has to be delivered by. We will come back within a working day with whether we can help, and we will say so plainly if we cannot.
Common questions
Will you approach our client?
No, and it is written into the agreement rather than offered as a promise. We work under NDA on every engagement, we do not contact your client directly unless you put us in the room, and we do not market to them during or after the work. It is worth saying why we can commit to that easily: our own business is Microsoft cloud, security and support for end customers in Yorkshire and the UK, and a reputation for taking partners' clients would end the partner side of it within a year. The incentive runs the same way as the contract does.
Do we have to use you under your brand or ours?
Yours, ours, or both, and it is your call rather than ours. Fully white-label means nothing carries our name: we work in your tooling where you want us to, use your templates, and your client never learns we exist. Co-branded suits partners who would rather present a named specialist, particularly on a tender where a credentialed CV strengthens the bid. Some partners run both, white-label for delivery and co-branded when they want the MVP named in the response. None of the three changes the price.
Is there a minimum commitment?
No. Most partner work here is a single engagement: one migration, one packaging backlog, one design, one second opinion before a commitment. A retained bench is available where the flow of work justifies it, but it is a thing you can grow into rather than a condition of starting. If a one-off is what you need, that is a normal engagement and not a smaller version of a real one.
How quickly can you start?
Tell us the date and we will tell you honestly whether we can hold it. A scoping conversation happens within a day or two of you getting in touch, and a scoped piece of work usually starts within a fortnight, sooner where the work is well defined and somebody has already done the discovery. What we will not do is agree to a date we do not believe, because the version of this that damages a partner is not a refusal, it is a yes that fails in week three.
What do you not do?
First-line service desk, general body-shopping, and anything outside the Microsoft cloud, security, virtual desktop and application space. We are a specialist bench rather than an outsourcing provider, and the work we are good at is the work that sits just outside a capable generalist team. If what you need is volume rather than depth, a managed service provider built for scale will serve you better and cost you less, and we will say so.
Not sure it is a fit yet?
Send the outline rather than the whole picture. A five-minute description is enough for us to tell you whether this is work we should be doing.
