Remote Desktop Services (RDS) Consultancy & Support
Designing, fixing and running RDS estates, including the ones that should stay exactly where they are.
Checked 4 October 2026. Built from the full service page.
In short: Session-based Remote Desktop Services designed, fixed and supported: RD Session Host sizing, Connection Broker and Gateway design, profile and logon performance, and CAL licensing. For organisations running RDS who need it to work properly, not a sales pitch to move. Where moving is genuinely right we will say so, and where it is not we will say that too.
Who this is for
The problem
An RDS estate that nobody owns degrades in a specific and predictable way. Profiles grow, logons stretch from seconds to minutes, one badly behaved application starts affecting everybody on the same host, and the fix gets postponed because nobody is confident what a change will break. Meanwhile the users experience it every single morning.
What we would do
Fix the estate you have before deciding whether to replace it. Most RDS complaints trace to profiles, storage or one misbehaving application rather than to the platform, and those are cheap to fix. Judging RDS on a neglected deployment is how organisations pay for a migration they did not need.
- If the hardware is at end of life anyway, that is when the cloud comparison is genuinely fair: new spend against new spend.
- If people need access from anywhere and a VPN is holding it together, the access model is the problem, not the session platform.
- If the Windows Server version is unsupported, that is a security decision rather than a performance one, and it comes first.
When we are not the answer: If you have already decided to move and want it executed, plenty of firms will do that competently and cheaper. We are worth paying for when the question is still open, or when something is wrong and nobody can say why. We will also tell you to keep what you have, which a migration specialist has no reason to say.
What is included
- RD Session Host sizing against measured concurrency, not headcount
- Connection Broker, Gateway and Web Access design, including high availability
- Logon and profile performance work, including FSLogix
- Application delivery and isolating the one application affecting everybody
- RDS CAL licensing, per-user against per-device, and getting it right
- Security hardening, certificates and removing RDP exposed to the internet
- An honest comparison against AVD and Windows 365 when the question is open
What the last 12 months looked like
What it costs
Scoped and quoted against your estate rather than sold from a rate card. We price what you already run, including the parts that are working and do not need replacing, and the quote itemises what is included so it can be compared line by line with anyone else’s. Managed IT support starts at £40 per user, per month if that is the wider question.
Three questions people ask
Is Remote Desktop Services being discontinued?
No. RDS remains a role in current versions of Windows Server and Microsoft continues to ship it. What has changed is where the attention goes, which is now Azure Virtual Desktop and Windows 365, and that is easy to mistake for a lifecycle announcement.
Why are our RDS logons so slow?
Nine times out of ten it is the profile rather than the server. Roaming profiles that have grown for years get copied at every sign-in, folder redirection is missing so caches travel with them, and storage cannot serve the burst when everybody arrives at once.
How many users can one session host handle?
There is no honest general number, and a supplier who gives you one without asking what runs on the host is guessing.
Tell us what you need
A short call to talk through how your IT works today, what your team handles, and what you need from a provider. We will tell you plainly how we would approach it.
Prefer to talk now? Call us on +44 (0)1482 770583.