Managed Firewall
A bespoke firewall monitoring and backup service, developed and built in-house by our own team.
Checked 4 October 2026. Built from the full service page.
In short: We monitor, patch, back up and review your firewall so it stops drifting out of policy. Right if nobody can say when it was last patched, who still holds an administrative account on it, or whether the configuration exists anywhere other than the device itself.
Who this is for
The problem
DIY firewall management looks cheaper right up until a missed patch, an undetected rule change or configuration drift turns into a network-down incident, at which point the savings evaporate in downtime and emergency support. Most businesses only discover the gap after something has already gone wrong.
What we would do
If nobody in your business can say when the firewall was last patched, who has an administrative account on it, or whether the configuration is backed up anywhere other than the device, a managed firewall service is the right answer and the audit is the place to start.
- If you have a network engineer who owns the firewall and reviews it on a schedule, you need our audit at most, not the ongoing service.
- If the device is past End of Support, the lifecycle decision comes first: managing an unsupported firewall well does not make it supported.
When we are not the answer: If your estate is a single small office running entirely in cloud with no site-to-site links, no on-premises servers and no compliance obligation, a well-configured router from your ISP may genuinely be enough, and we would rather tell you that than sell you an appliance.
What is included
- Proprietary monitoring and backup platform, built in-house
- Automated configuration backup and rapid recovery
- Full change control: every rule change reviewed, approved and logged with an audit trail
- Monthly traffic, threat and compliance reporting
- Managed rules, patching and firmware updates
- Continuous monitoring and rapid response, with 24/7 cover available
- Tailored alerting and escalation to suit your team
What the last 12 months looked like
What it costs
Scoped and quoted against your estate rather than sold from a rate card. We price what you already run, including the parts that are working and do not need replacing, and the quote itemises what is included so it can be compared line by line with anyone else’s. Managed IT support starts at £40 per user, per month if that is the wider question.
Three questions people ask
What's the difference between a managed firewall and just having a firewall?
Having a firewall means the hardware is in place.
We already have an in-house IT team, can you still help?
Yes, and it's a common setup for us. Your team keeps everything else and we take over the firewall estate specifically: monitoring, backup, patching and change control, with a full audit trail of every rule change.
Do you support our existing firewall, or do we need new hardware?
In most cases we can take over monitoring, backup and management of your existing firewall estate. Where hardware is genuinely end-of-life we'll tell you plainly and plan a replacement, rather than selling you kit you don't need.
Tell us what you need
A short call to talk through how your IT works today, what your team handles, and what you need from a provider. We will tell you plainly how we would approach it.
Prefer to talk now? Call us on +44 (0)1482 770583.