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Explainer video, 1:32

RDS Health Check: Fix Slow Sessions, Black Screens and Profile Issues

Temporary profiles, black screens that only a reboot clears, Outlook and Teams playing up, slow sessions. If that sounds familiar, you're not alone.

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In this video

  • A review of the whole Remote Desktop Services estate in three or five days
  • Connection brokers, session hosts, gateway, licensing, user profiles, load balancing and applications
  • An executive summary, the root causes, and a rectification plan in the order we'd tackle it
  • A straight answer: stabilise RDS, or move to Windows Server 2025, Azure Virtual Desktop or Windows 365
  • RDS specialists since 2013, from 10-user farms to deployments of over 10,000 users worldwide

Talk it through with us

A short call about how things work for you today. We will tell you plainly where we would start, and if we are not the right fit.

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Transcript

Another temporary profile this morning. A black screen only a reboot clears. Outlook freezing, Teams showing a white screen, and sessions that crawl.

Sound familiar? You're not alone. What worked for twenty users strains at two hundred.

It usually comes down to a few things. User profile disks that lock. Brokers on DNS round robin, which can't tell when one is down. Hosts that no longer match demand. And Windows Server 2016 support ends in January 2027.

Systech has specialised in Remote Desktop Services since 2013.

We've seen these problems many times, so we know where to look, and what fixes them.

Our health check covers the whole estate in three or five days, from brokers and hosts to profiles, load balancing and apps.

You get an executive summary, the root causes, and a plan in the order we'd tackle it. Then a straight answer: stabilise RDS, or move to Server 2025, AVD or Windows 365.

From ten-user farms to deployments of over ten thousand users, worldwide.

Book a call, tell us what your users are seeing, and we'll show you where we'd start.

Product names in this video are trademarks of their respective owners. Examples shown are illustrative.

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