Out-of-Hours and On-Call IT Support for In-House Teams

It's three in the morning, and something has gone wrong. Who is actually going to answer?

For most IT teams, the out-of-hours plan is one person with a phone. It works, until they're asleep, abroad, or simply need a night off.

And overnight, nothing is watching. A failed backup or an unusual sign-in waits until the morning.

Systech covers the hours you can't.

A UK-based engineer on call. Not an answering service taking a message for the morning.

We monitor your servers, endpoints and network around the clock, in the windows you choose.

Before anything happens, we agree exactly what we can do without waking you, system by system, and write the runbooks together.

Anything outside that is escalated to your team, and every action is written up for you the next working morning.

Your team keeps the estate, the roadmap and the decisions. We cover the night.

UK-based engineers, Microsoft specialists, and ISO 27001 certified.

Book a call, tell us the hours you need covered, and we'll show you how the cover would work.