Microsoft cloud, security & IT support, UK wide
+44 (0)1482 770583hello@systechitsolutions.co.uk

Service datasheet

networking

Networks designed, segmented and supported properly, starting with finding out whether the network is actually the problem.

Systech IT SolutionsUnit 21, Brough Business Centre, Baffin Way, Brough, HU15 1YU+44 (0)1482 770583hello@systechitsolutions.co.uk

Who this is for

  • Something is slow and every team blames a different layer of the stack
  • The Wi-Fi is fine in some rooms, unusable in others, and worst when the room is full
  • Your network grew by addition and nobody has a current diagram
  • You need segmentation for compliance, an insurer or a certification, and do not know where to start

What is included

  • Network design and documentation, including a diagram that matches reality
  • Switching, VLANs and segmentation, designed against what actually needs separating
  • Wireless design for density rather than coverage, with survey work where it is warranted
  • Connectivity between sites and to cloud, including failover that has been tested
  • Monitoring and alerting, so a degrading link is found before it is reported
  • Firmware and lifecycle management on a planned quarterly cycle
  • Diagnosis of the slow thing nobody has been able to pin down

What we would do

Measure before you buy anything. Most network complaints we are called to turn out to be one specific thing, and it is frequently not the part anyone wanted to replace: a duplex mismatch on one link, a wireless design built for coverage when the problem is density, an uplink saturated by backups running in office hours, or DNS. Replacing switches to fix a DNS problem is a real thing that happens and it is expensive.

  • If the kit is out of support and cannot receive firmware updates, replacement is a security decision rather than a performance one and does not need a business case built on speed.
  • If you need segmentation for a certification or an insurer, that is a design change with a deadline attached, and diagnosis does not have to come first.
  • If a site is genuinely at the limit of its connectivity, no amount of internal tuning fixes it and the circuit is the answer.

When we are not the answer

If you want somebody to supply and install a specified list of hardware at the best price, a reseller will beat us and should. We are worth paying for when nobody can tell you why something is slow, when the network needs a design rather than more equipment, or when you need it segmented properly and evidenced afterwards.

What it costs

Scoped and quoted against your estate rather than sold from a rate card. We price what you already run, including the parts that are working and do not need replacing, and the quote itemises what is included so it can be compared line by line with anyone else’s. Managed IT support starts at £40 per user, per month if that is the wider question.

The next step, if you want one

Security posture review. 45 minutes, plus a written summary within three working days. You keep the written findings whether or not you engage us, and there is no sales call before it.

https://systechitsolutions.co.uk/book/security-posture

Not ready for that? The full service page is at https://systechitsolutions.co.uk/services/networking, or call the number at the top of this sheet.

Getting out. Monthly subscriptions need one month’s written notice. Annual subscriptions run to the end of the term, and ending one early carries the balance of that term. Managed services are governed by a signed Services Agreement, which sets its own notice period and is agreed with you before you sign anything. Full terms: https://systechitsolutions.co.uk/legal/customer-terms.

Response targets and the onboarding schedule sit in that Services Agreement rather than on this sheet, because both are set against your estate and your operating pattern at scoping. Ask for them in writing before you sign, and we will put them there.

Want it as a PDF?

We will email it over

Useful if you are taking it into a meeting or attaching it to something. Name and email, that is all. One email, the datasheet, and nothing else unless you ask.

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