+44 (0)1482 770583
hello@systechitsolutions.co.ukService datasheet
managed IT
Round-the-clock monitoring and proactive support that keeps your systems, and your people, running.
Systech IT SolutionsUnit 21, Brough Business Centre, Baffin Way, Brough, HU15 1YU+44 (0)1482 770583hello@systechitsolutions.co.ukWho this is for
- You have no in-house IT team, or a stretched one firefighting instead of improving things
- Support today is reactive: you call someone when something breaks, not before
- You want one accountable partner for your whole estate, at a predictable monthly cost
What is included
- 24/7 monitoring and alerting, with daily infrastructure checks
- UK-based service desk and rapid incident response
- Security patching on staged rings, and a quarterly firmware cycle
- Weekly firewall configuration backups
- Asset and lifecycle management
- Monthly service reporting and reviews
- Clear, predictable monthly pricing
What we would do
For most UK businesses between 15 and 250 seats with no in-house IT, or one stretched person, a managed contract is the right answer. It moves patching, monitoring, backup verification and out-of-hours cover from things nobody owns to things somebody is paid to own.
- If you already have a capable internal team and only need the hours they cannot cover, buy out-of-hours cover on its own rather than a full contract.
- If you have internal IT and want depth behind them rather than instead of them, co-managed is cheaper and keeps the knowledge in your business.
When we are not the answer
If what you actually want is somebody physically in your building most days handling desk-side requests as they arise, an internal hire will serve you better than we will. We are strong on Microsoft cloud, identity, security and well-run remote support; we are not a body on site.
What it costs
From £40 per user, per month
Included at that rate
- Microsoft 365 tenant management and administration
- OS and application patching across every managed device
- Managed endpoint protection
- Monitored, tested backup for Microsoft 365
- 100% UK-based service desk, available 24/7
Scoped and quoted separately
- Managed firewall and network monitoring
- EDR/XDR, email security and archiving
- Server and endpoint backup beyond Microsoft 365
- Conditional Access and device compliance rollout
- Microsoft licence and Azure cost management
- Microsoft 365 security posture assessment and hardening
- Copilot readiness
Each of these is subject to quotation. We scope them against your estate and price them individually, so nothing is committed to before we know what it involves.
Above 50 users, estates vary enough that a single per-user rate stops being meaningful, so those are scoped and quoted directly.
The next step, if you want one
Microsoft estate review. 45 minutes, plus a written summary within three working days. You keep the written findings whether or not you engage us, and there is no sales call before it.
https://systechitsolutions.co.uk/book/microsoft-estate
Not ready for that? The full service page is at https://systechitsolutions.co.uk/services/managed-it, or call the number at the top of this sheet.
We will email it over
Useful if you are taking it into a meeting or attaching it to something. Name and email, that is all. One email, the datasheet, and nothing else unless you ask.
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