Microsoft cloud, security & IT support, UK wide
+44 (0)1482 770583hello@systechitsolutions.co.uk

Service datasheet

our managed firewall service

A bespoke firewall monitoring and backup service, developed and built in-house by our own team.

Systech IT SolutionsUnit 21, Brough Business Centre, Baffin Way, Brough, HU15 1YU+44 (0)1482 770583hello@systechitsolutions.co.uk

Who this is for

  • Your firewall was set up once, possibly by someone who's since left
  • Nobody could tell you the last time firmware or rules were reviewed
  • You want a perimeter that's actively monitored and backed up, not just switched on
  • You have an in-house IT team already, but firewall change control and 24/7 alert triage specifically isn't where you want their time going

What is included

  • Proprietary monitoring and backup platform, built in-house
  • Automated configuration backup and rapid recovery
  • Full change control: every rule change reviewed, approved and logged with an audit trail
  • Monthly traffic, threat and compliance reporting
  • Managed rules, patching and firmware updates
  • 24/7 monitoring and rapid response
  • Tailored alerting and escalation to suit your team

What we would do

If nobody in your business can say when the firewall was last patched, who has an administrative account on it, or whether the configuration is backed up anywhere other than the device, a managed firewall service is the right answer and the audit is the place to start.

  • If you have a network engineer who owns the firewall and reviews it on a schedule, you need our audit at most, not the ongoing service.
  • If the device is past End of Support, the lifecycle decision comes first: managing an unsupported firewall well does not make it supported.

When we are not the answer

If your estate is a single small office running entirely in cloud with no site-to-site links, no on-premises servers and no compliance obligation, a well-configured router from your ISP may genuinely be enough, and we would rather tell you that than sell you an appliance.

What it costs

Scoped and quoted against your estate rather than sold from a rate card. We price what you already run, including the parts that are working and do not need replacing, and the quote itemises what is included so it can be compared line by line with anyone else’s. Managed IT support starts at £40 per user, per month if that is the wider question.

The next step, if you want one

Security posture review. 45 minutes, plus a written summary within three working days. You keep the written findings whether or not you engage us, and there is no sales call before it.

https://systechitsolutions.co.uk/book/security-posture

Not ready for that? The full service page is at https://systechitsolutions.co.uk/services/managed-firewall, or call the number at the top of this sheet.

Getting out. Monthly subscriptions need one month’s written notice. Annual subscriptions run to the end of the term, and ending one early carries the balance of that term. Managed services are governed by a signed Services Agreement, which sets its own notice period and is agreed with you before you sign anything. Full terms: https://systechitsolutions.co.uk/legal/customer-terms.

Response targets and the onboarding schedule sit in that Services Agreement rather than on this sheet, because both are set against your estate and your operating pattern at scoping. Ask for them in writing before you sign, and we will put them there.

Want it as a PDF?

We will email it over

Useful if you are taking it into a meeting or attaching it to something. Name and email, that is all. One email, the datasheet, and nothing else unless you ask.

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