Microsoft cloud, security & IT support, UK wide
+44 (0)1482 770583hello@systechitsolutions.co.uk

Service datasheet

AI engineering

RAG pipelines, small language models and custom AI applications, engineered and integrated properly, not bolted on.

Systech IT SolutionsUnit 21, Brough Business Centre, Baffin Way, Brough, HU15 1YU+44 (0)1482 770583hello@systechitsolutions.co.uk

Who this is for

  • You want AI answering questions from your own documents, not the public internet
  • A one-size-fits-all API is too costly, too generic or too risky for your use case
  • You need AI built into a product or internal tool, with real governance and grounding

What is included

  • Retrieval-Augmented Generation (RAG) over your own documents and data
  • Small Language Model (SLM) selection, sizing and hosting
  • AI API integration and model configuration
  • Custom AI applications and internal tools
  • Prompt engineering and evaluation for reliability
  • Governance, cost control and monitoring for production AI

What we would do

Start with a discovery conversation about the task rather than the technology: who asks the question, what a good answer looks like, where the source material lives, and what a wrong answer would cost. Most failed AI projects are scoping failures rather than model failures.

  • If the questions people ask are already answered by a document nobody can find, the problem is search and governance rather than AI.
  • If the cost of a wrong answer is high and unbounded, design the human review step before the system, not after.

When we are not the answer

If you want a demonstration built quickly to show a board, plenty of people will do that faster and cheaper than us. We are worth paying for when the thing has to survive contact with real users and real data.

What it costs

Scoped and quoted against your estate rather than sold from a rate card. We price what you already run, including the parts that are working and do not need replacing, and the quote itemises what is included so it can be compared line by line with anyone else’s. Managed IT support starts at £40 per user, per month if that is the wider question.

The next step, if you want one

Microsoft estate review. 45 minutes, plus a written summary within three working days. You keep the written findings whether or not you engage us, and there is no sales call before it.

https://systechitsolutions.co.uk/book/microsoft-estate

Not ready for that? The full service page is at https://systechitsolutions.co.uk/services/ai-engineering, or call the number at the top of this sheet.

Getting out. Monthly subscriptions need one month’s written notice. Annual subscriptions run to the end of the term, and ending one early carries the balance of that term. Managed services are governed by a signed Services Agreement, which sets its own notice period and is agreed with you before you sign anything. Full terms: https://systechitsolutions.co.uk/legal/customer-terms.

Response targets and the onboarding schedule sit in that Services Agreement rather than on this sheet, because both are set against your estate and your operating pattern at scoping. Ask for them in writing before you sign, and we will put them there.

Want it as a PDF?

We will email it over

Useful if you are taking it into a meeting or attaching it to something. Name and email, that is all. One email, the datasheet, and nothing else unless you ask.

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